In Update from the CQC on new assessment framework, Alison will be providing an update and more information about the changes that CQC is making to its assessment framework.

To give some context for the session, Alison says:

Before the pandemic, we were clear that we needed a way to look at the quality of care across health and care systems. We knew our regulation needed to be less complex and more efficient. We wanted to regulate in a smarter way – being able to adapt and respond to risk, uncertainty and demand, with data and information at our fingertips. The pandemic has highlighted the areas that we already knew needed to change.

Now, as we emerge from the pandemic, the health and care sector itself has changed and is struggling to recover along with new challenges and risks. We want to work with the sector, as an effective partner. We simply can’t stand still – we must transform to adapt to the changing nature of health and care provision and the changing needs of people who use services.

About the speaker

Alison Murray is a registered nurse, with experience in both the NHS and the private sector, and spent several years managing large nursing homes. She has worked in regulation since 2002.

She has been Head of Inspection at CQC and also led the CQC Adult Social Care response to Covid-19. She is currently CQC’s Deputy Director of Adult Social Care.

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